Scope
This policy applies to orbai.app, its public website, and the private publishing and
administration tools used to manage content and connected social publishing workflows.
- It covers information you provide directly and information generated through use of the site.
- It also covers information received from third-party services that you choose to connect.
Information We Collect
Depending on how you interact with OrbAI, we may process:
- Contact details and messages you send to us.
- Content and media you upload or create, including drafts, cover images, captions, and publishing metadata.
- Connected-platform identifiers, organization or page identifiers, and access tokens required to operate authorized integrations.
- Technical and usage data such as IP address, browser type, device information, and server logs.
How We Use Information
We use information to operate and improve OrbAI and the services you request from it.
- Provide the website, private publishing workspace, and support communication.
- Upload assets and publish or manage social posts only when initiated by an authorized user.
- Maintain security, monitor reliability, investigate misuse, and prevent abuse.
- Comply with legal obligations and protect our rights, users, and infrastructure.
Third-Party Services
OrbAI may rely on third-party providers to deliver infrastructure and connected features.
- Hosting, storage, CDN, and infrastructure providers.
- Social network APIs and connected platforms, such as LinkedIn or Facebook, when you authorize publishing features.
- AI, automation, analytics, or media-processing services used to fulfill product features.
Sharing and Disclosure
We do not sell personal information. We disclose information only when necessary to operate the service or required by law.
- With service providers acting on our behalf under appropriate confidentiality and security obligations.
- With connected platforms when you explicitly authorize an integration and request content to be published or synchronized.
- When required by law, legal process, or valid governmental request.
Retention and Security
We keep information only for as long as needed for the purposes described in this policy
or to meet legal, operational, and security requirements.
- We use reasonable administrative, technical, and organizational measures to protect data.
- No system is completely immune from risk, so absolute security cannot be guaranteed.
- Connected-service credentials and publishing data may be retained for service continuity until revoked, rotated, deleted, or no longer required.
Your Choices and Rights
You can contact us to exercise available privacy rights or ask questions about how your information is handled.
- Request access to, correction of, or deletion of information we hold about you, subject to applicable law.
- Revoke connected-platform permissions through the relevant third-party service or by contacting us directly.
- Stop using the site or private tools at any time, although some records may be retained for security, legal, or operational reasons.
Children
OrbAI is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
- If you believe a child has provided personal information to us, contact us so we can investigate and take appropriate action.